Is not necessary to put the exact imei when making the order but is recommended so is easier to identify the order.
It is done remotely by usb cable and not by imei.
Please verify that the phone IMEI is not wiped.Type *#0011# and be sure that mipi test is success.Also insert a diferent SIM card and be sure is either asking for code,or saying Invalid Simcard or shows the unlock app mesage.
After buying this service you will have to download usb redirector from the next link and open it so will ask for the technician address
On the phone:On the phone Go to “Settings”- > “About phone” > "Software information" tap 7 times on “Build number” until it says “You are now a developer“. Go back, enter in “Developer options” and enable “USB debugging” then Dial *#9900# Press DEBUG LEVEL Press HIGH (For verizon devices *#9900# will not work,but is normal,no need to do it)
Contact us on whatsapp +40747457488 ,on the website chat or on skype (id onlineunlocks) and will do the unlock for you.We might need from you the phone serial number (type *#06#,the other one under IMEI is the serial ) and the computer Ip where the phone is conencted (www.whatsmyip.org).
To perform the online unlock you will have to connect the phone to computer, after you did the connection by usb redirector , a process that takes less than 15 min .We will not have access to your computer or see your files. We are normally available according to our Online program:
To be sure the unlock will work verify that your upload internet speed is faster than 2MB (http://beta.speedtest.net/)