This will work for All Android devices that support the Mobile Device Unlock app,like:
-Alcatel ONETOUCH Pop Astro
-Samsung Galaxy Avant
-Samsung Galaxy S 6
-Samsung Galaxy S 6 Edge
-Sony Xperia Z3
And all others that have Device Unlock app
Once the unlock request is processed, customer needs to
1. connect phone to wifi
2. go to play store and install "Device Unlock" app from tmobile.
3. open app and select "Permanent Unlock"
Phone will check status from server and reboot.
In case the unlock is still not working,and is showing after you press Permannet Unlock button the message "“Unlock Failed.This mobile wireless device is not eligible for unlock...."
Please presss the "Verify" button next to the imei and imei fill be fixed in max 3 days.
In case that even verification will not work, in order for the supplier to refund,please contact us and will provide you the video instructions.